The Investors in People Customer Charter
As a valued customer using the Investors in People Framework to
improve your organisation's performance, you will want to know what
support and standards of service you can expect to receive.
This Charter describes the range and level of service which you
as a customer can expect from any one of our Licensed Investors in
A UK Commission licensed Investors in People Centre and their
registered Investors in People assessors and advisers are there to
help and support you. They aim to improve your organisation
throughout your journey with Investors in People, and are committed
to building a long-term, mutually productive relationship with
The Investors in People Centre and their registered Investors in
People assessors and advisers exist to be your first point of
contact for Investors in People. They will ensure that the
information, advice, support or assessment service it provides is
focused around your needs now and in the future. The services
delivered by the Centre will reflect the most up to date and
authoritative position in relation to the Investors in People
The Investors in People Customer Charter is in two parts:a.
Information and Advice; and b. Assessment.
It describes both the customer outcomes, and what the customer can
expect from the Investors in People Centre to help achieve that
Click here to download the Investors in
People Customer Charter.