Highview Roofing & Externals Ltd

The Investors in People Awards 2024 - Finalist Case Study

Nominated for The Award for Best Newcomer (up to 500 employees)

Why did you enter the Investors in People 2024 Awards?

As a senior management team, we prioritise our staff’s well-being above all else. We have implemented numerous benefits, including a 4.5-day workweek, gym memberships, private healthcare, mental health counselling, and complimentary food and drink in the office. Despite these initiatives, we discovered an underlying issue with staff morale.

IVP helped us explore the core of the problem and identify the root cause of the decline in morale. This insight allowed us to make essential changes to our business, ensuring our staff remains at the heart of our culture.

We understand that a happy and motivated workforce is crucial for the success of any company. That’s why we constantly strive to create a positive and supportive work environment for our employees. Our efforts not only result in increased productivity but also contribute to employee retention and satisfaction.

One of the key factors that contribute to low morale is burnout. Our team at IVP helped us recognise the warning signs of burnout and gave us valuable insights on how to prevent it. We have now implemented measures such as flexible working hours, regular breaks, and encouraging employees to take time off when needed.

Another significant factor affecting staff morale was poor communication within the company. Through IVP’s guidance, we have improved our communication channels, established regular team meetings and implemented an open-door policy to encourage transparent communication between management and employees.

Investing in our staff’s well-being is not only beneficial for their mental health but also plays a crucial role in the company’s overall success. We have seen a significant improvement in employee satisfaction and engagement since implementing these changes, resulting in a more positive work culture and increased productivity.

As we continue to grow as a company, we remain committed to prioritising our employees’ well-being.

What has it meant to you, your team, and your organisation to be shortlisted for an Investors in People 2024 Award?

It’s incredible to receive recognition from a respected body for the hard work our Senior Management Team has put into adopting the board’s changes to ensure our staff’s happiness and well-being. This acknowledgment highlights the dedication and effort our leaders have invested in aligning our workplace practices with the evolving needs of our employees. While this recognition is gratifying and serves as a testament to our progress, our goal remains to keep enhancing our business’s work-life balance. We aim to foster a strong company culture and a thriving working environment where every team member feels valued and motivated. By continuously listening to feedback and making improvements, we hope to create a workplace that not only meets but exceeds the expectations of our staff.

What would it mean to your organisation to win an Investors in People 2024 Award?

Similar to being shortlisted, winning the award would acknowledge the transformations we’ve implemented as a business and our ongoing commitment to enhancing staff well-being. We want our promises to lead to tangible action and change. Earning this recognition would further affirm our team’s understanding of our efforts. It also gives us a platform to encourage and promote change in the SME construction industry as a whole and to shout about the benefits of IVP from the roof tops (pardon the roofing Pun)

How important is it for your organisation to be a part of the Investors in People community and engage in awards and events like this one?

Joining a community like IVP fosters an open forum with insightful, intuitive individuals, driving continuous improvement in all we do. Acknowledging that no one person has all the knowledge, we value the ongoing support and recommendations from the IVP team. This focus is central to our plans for implementing further training in the upcoming financial year and beyond.

As we look ahead, our strategy for the future is clear: to create an even more robust infrastructure that supports employee progression and satisfaction. One of our pivotal goals is to integrate technology that enhances collaboration and streamlines communication across departments. This will not only foster a more connected workplace but also empower our team to innovate and thrive in their roles.

By maintaining transparency and open dialogue with our employees, we aim to build a resilient organisation that adapts swiftly to change while remaining steadfastly committed to the well-being and growth of its people. Our journey is ongoing, and with continued feedback and collaboration, we look forward to achieving new milestones together.

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14th Nov 2023 | Old Billingsgate, London

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