The impact of effective communication and feedback in your organisation

Join us to discuss how effective communication and feedback impacts your organisation.

Date and Time: 29 November 2022 1:00 pm

Location: Online

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Communication is one of the most effective ways to drive employee satisfaction, morale, and retention – when done correctly.

According to The Workforce Institute’s research, nearly two in three (60%) employees feel their voice has been ignored in some way by their manager or employer, which in turn could have a significant impact on retention, as one in three (34%) said they would rather quit or switch teams than voice their true concerns with management.

Why is this the case in many organisations today? Join us as we discuss how to close the gap between management and employees.

Beth’s recommendations:

  • Social: Why Our Brains Are Wired to Connect, by Matthew Lieberman
  • Big Feelings, by Liz Fosslien and Mollie West Duffy
  • Work rules, by Laszlo Bock
  • Quiet, by Susan Cain


  • Secret Diary of a CEO podcast, Steven Bartlett


Paul Devoy


Paul Devoy

Paul is the Chief Executive of Investors in People (IIP). In 2016, Paul led the buyout of IIP from the UK Government and the organisation is now a Community Interest Company. IIP's purpose is to Make Work Better. Investors in People works with over 10,000 organisations, providing digital diagnostic tools, advice, support and assessment against their internationally recognised Frameworks. Our network of 350 skilled and experienced Consultants work with organisations across 70 countries, but predominantly in the UK.

Prior to leading Investors in People, Paul was a Director at the UK Commission for Employment and Skills, an executive non-departmental body that offers guidance on skills and employment issues in the UK. He led the development and implementation of strategic programmes to create sustainable skills solutions with joint investment from industry and government.

He previously worked in the Scottish Prison Service for 4 years leading on change management programmes. His early career was in the Civil Service. Paul studied Human Resource Management, graduating in 1994. He is a Chartered Fellow of Chartered Institute of Personnel and Development and a Companion of the Chartered Management Institute.

Beth Samson

OD/People Lead, Investors in Peopl


Beth Samson

I bring our purpose – making work better – to life for the Investors in People team and our network of fantastically talented practitioner/consultants. I am super passionate about mental health and wellbeing more widely at work, and the role employers can take in improving this for their teams. I am open to speaking and networking opportunities on these topics.

I started my career off with a BSc in Biological Sciences but soon discovered that humans at work are the most fascinating! A few years later I gained an MSc in Human Resource Management from the London School of Economics and moved into my dream role at Investors in People.

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14th Nov 2023 | Old Billingsgate, London

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